about   overview bio clients   Caitlin Curtin, MA Caitlin Curtin, MA has built a career creating pioneering, award-winning communications and training solutions for clients worldwide. She lectures and publishes internationally, and has been featured in print media, radio, and television.   Awards New Guard Technology Pioneer, American Society for Training and Development, 1999 Best Application, Best Support Application, COMDEX Windows World Open, 1997 Best Practice, American Society for Training and Development, 1996, 1997 Award of Excellence, International Society for Performance & Instruction, 1996 Woman Entrepreneur of the Year, National Association of Woman Business Owners, 1995 Small Business Owner of the Year, Small Business Network, 1994 Conferences, Lectureships and Affiliations Berkman Center for Internet and Society The Development Gateway World Bank Knowledge for Development Group Sophia Antipolis' Thesus Institute USAID Knowledge Management Working Group UC Berkeley City University Select Publications Improving Knowledge Flow at USAID: Low Cost Yet High Impact Options, USAID White Paper, 2004 Seven Deadly Sins in Knowledge Management: How to Avoid Them, KM Journal, 2002 E-Commerce Reality: using ICTs for Development, Journal of the Mediterranean Development Forum, 2002 Intranet Design Primer, Training & Development, 2000 Training's New Guard: Substance and Style, Training and Development, 1999 Getting Off to a Good Start On Intranets, Training & Development, 1997 Intranet Trade-Offs: a Primer for CBT Practitioners, CBT Solutions, 1996 Wired Woman: Making Technology Work for Us, Working Woman, 1996 Serious Software, Interactivity, 1996 Help! How to Best Avail the Labor Force, Wall Street Journal, 1996 Customer Service Expands, Computerworld, 1995 Benchmarking Multimedia-Based Training, CBT Solutions, 1995 Select Media Newsweek, Computerworld, Wall Street Journal, CNN, Jones/Cable Network, ABC/KGO TV's Marketplace, ABC/KGO FM News, ABC/KGO TV News, NBC/KRON TV News, NPR, CBS/KCBS Radio News, Film and Tape World, San Francisco Examiner, San Francisco Chronicle, Rolling Stone, Variety, Blender, The Hollywood Reporter   Education Master of Arts, Education, concentration in Instructional Design, San Francisco State University Bachelor of Arts, Behavioral & Social Sciences, concentrations in International Relations and Communications, San Francisco State University Advisory Ms. Curtin also advises on economic, technology, and community development efforts, working with organizations including the World Bank, USAID, the Mediterranean Development Forum and the Berkman Center for Internet and Society (Harvard). She was a spokesperson for the San Francisco-Paris Sister City delegation and a member of the US Department of Commerce's "technology innovators" tour of Europe. As Chair of San Francisco's Community Facilities, Housing, and Economic Development block grant committees, she created programs to improve the coordination, performance and efficiency of non-profits.   Please contact Ms. Curtin for more information or to schedule a complimentary one-hour phone consultation about your project.